UptimeTea

Is PayPal down right now?

Checking PayPal…

Reading the latest checks from UptimeTea monitors…

PayPal handles online payments, checkouts and money transfers for hundreds of millions of accounts. When it is down, the PayPal button stops working at checkout.

What we are checking

These are real UptimeTea monitors, not a scrape of PayPal's own status page. Each is requested every minute from several locations, and a failure is re-verified from an independent location before it counts.

Checking…

PayPal.com

The PayPal website, where people log in, pay and send money.

Checking…

PayPal JavaScript SDK

The script on www.paypal.com that renders PayPal buttons on merchant checkouts.

Second opinion: PayPal's official status page. Vendors update it after they confirm an incident, which is usually minutes after it starts.

What to do when PayPal is down

  1. 1

    Offer another way to pay

    If you accept cards directly as well, point customers to that option while PayPal is down. A note on checkout saves abandoned carts.

  2. 2

    Do not resend payments

    If a payment seemed to fail, check your PayPal activity before trying again. Payments sometimes complete even when the confirmation page does not load.

  3. 3

    Check your integration first

    If the monitors above are green, look at API credentials, webhook settings and sandbox versus live mode. Integration errors look like outages to customers.

Frequently asked questions

How do you know if PayPal is down?
UptimeTea monitors load paypal.com and the PayPal JavaScript SDK every minute from several locations. A failed check is re-verified from an independent location before it counts.
PayPal says it is up but my payment failed. Why?
Most failed payments are account or card issues: a limited account, a declined card or a security check. PayPal's resolution center explains the exact reason.
Is my money safe during a PayPal outage?
Yes. Outages affect access and new payments, not balances. Transactions that completed stay completed.
Can I get an alert when my checkout breaks?
Yes. Monitor your checkout page in UptimeTea and you get an email, SMS or call the moment it fails. The free plan includes 50 monitors.

Is something else down?

Next time, know before your customers do.

Monitor the services your product depends on, and your product itself, from one dashboard. Email, SMS and call alerts, a status page under your own brand, and 50 monitors free.